There are several ways that you can book shifts with us:
Before Probation
You can contact a member of the team directly by calling us at 0131 536 2020 and selecting the appropriate option.
After Probation
Our Loop system allows you to view the shifts available to you. If you have not been given a log in / password details, you can obtain a Loop password from the System Support team at staffbank.systems@nhs.scot.
You can download the Loop App to book shifts on your phone or follow this link if you are on your desktop – please ensure you use your personal email address when registering.
How do I Cancel Shifts?
It is your responsibility to ensure that you are available to work any shifts you accept. In the event you are unwell or have to cancel a shift for any other reason, please contact the Staff Bank by telephoning 0131 536 2020 and selecting the appropriate option. Please give us as much notice as possible as this allows the team to attempt to refill the shift.
If cancelling a shift out with the Staff Bank opening hours (08:00-20:00) you must contact the area and advise them of the cancellation. You must also inform the Staff Bank as soon as the department is open.
The Staff Bank expects an attendance rate of 95% in line with NHS Lothian’s Promoting Attendance at Work Policy. Attendance rates are calculated using the number of booked shifts against the number of cancelled shifts.
What Shifts Are Available?
This depends entirely upon the needs of each department, but can range from a few hours to long days, weekends or nights. Ideally, the minimum shift length should be 4 hours. We can offer short-term placements up to 12 weeks to support short-term gaps or specialist projects. We can also offer shorter shifts to accommodate school hours. Please discuss with a member of the Team.
How Many Hours A Week Can I Work?
NHS Lothian complies with the Working Time Regulations. This means that you are only able to work a maximum of 48 hours per week over any rolling 17-week period. However, any hours over 36 must be discussed with a Supplementary Staffing Manager to ensure you do not exceed 144 hours over a 4-week roster period.
On occasion, some workers may be asked to work more than 36 hours in a week to support a clinical need or to provide continuity of care. Any such requests must be discussed and agreed with a Supplementary Staffing Manager. This is to ensure that staff receive the statutory rest time and do not move into overtime rates without manager approval.
Did you know we can offer short-term placements?
We can offer short-term placements up to 12 weeks which allows you to work in the same place, with shifts that suit. If this is something that interests you, please contact our team on 0131 536 2020. We will ask you about your availability, experience and preferred working area.
